Setting preference to clear fields on hide causes form to freeze

  • hilltopkennels
    Asked on August 6, 2015 at 5:01 PM

    I need to ensure that fields when hidden are cleared (or set to NULL). However when I set the preferences to ensure that fields are cleared when hidden it causes my form to hang. Switching it back to clear on submit, and the form loads fine again.

  • Kiran Support Team Lead
    Replied on August 6, 2015 at 7:54 PM

    I see what you mean with the cloned version of your JotForm. Let me run few tests on this and get back to you with relevant information.

    Thank you for your patience.