Setting preference to clear fields on hide causes form to freeze

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    Asked on August 06, 2015 at 05:01 PM

    I need to ensure that fields when hidden are cleared (or set to NULL). However when I set the preferences to ensure that fields are cleared when hidden it causes my form to hang. Switching it back to clear on submit, and the form loads fine again.

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    Answered on August 06, 2015 at 07:54 PM

    I see what you mean with the cloned version of your JotForm. Let me run few tests on this and get back to you with relevant information.

    Thank you for your patience.