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    How do I reset a dropdown based on an answer from a different question

    Asked by VoicesOfSeptember11 on August 07, 2015 at 10:00 AM



    I have an odd issue on an embedded form

    I have an Event


    JotForm link in the URL field

    One set of tickets includes lunch in the cost

    The other Lunch is an added fee


    I tried to set it so that a disable happens to the lunch field that adds to the fee if the person qualifies for a Included lunch

    I thought disabling the field would remove the value form the calculation but it does

    Is there any way to have a drop down reset to a choice based on the answer from a different field?



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    JotForm Support

    Answered by Kiran on August 07, 2015 at 11:40 AM

    Disabling the field will remain the field value in the calculation field. Instead disabling the field, please try enabling the option Ignore Hidden fields in the calculation so that the hidden field value will not be considered while calculating.

    Hope this information helps. Let us know if you need any further assistance. We will be happy to help.