Issue: Importing a form from a website

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    Asked on August 07, 2015 at 03:33 PM

    When I try to import a form from a different website it says "Form not found: Form ID is missing or irregular."


    I tried a few different links from COGNITO (where my form is located); the link to the form itself and the embedded link (just in case) doesn't work.


    What other information and/or link would be needed to import the form?


    Any help is appreciated!


    Thank you.



  • Profile Image
    Answered on August 07, 2015 at 04:45 PM

    Please share to us the URL where you were trying to import the form/s we will check and do a test also.

    And you can review the user guide also on

    Please take note, that the URL must be of JotForm Form. From what I can see on your screenshot image, the URL seems to be not of the form, but possibly a website page.

    We will wait for your response.


  • Profile Image
    Answered on August 10, 2015 at 11:21 AM


    Just to let you know that we've fixed the problem and you should now be able to import a form from a webpage. 

    Please try it and let us know if there are problems. If you can also share us the URL, we would be happy to try it  as well.