Why will some images not load properly?

  • EdLemond
    Asked on August 8, 2015 at 11:46 AM

    On one form I have loaded an image. On another form I cannot load a different image. Both images are in JPEG format and are the same size.

  • Welvin Support Team Lead
    Replied on August 8, 2015 at 4:45 PM

    Looks like the image is not available: https://s3.amazonaws.com/jufs/EdLemond/form_files/SECNAV#1c.jpg. Probably because of an error during the upload process.

    Please try it again, but before doing that, change the file name and remove any special character to it. Let us know how it goes.

    Thanks

  • EdLemond
    Replied on August 8, 2015 at 6:39 PM
    Thank you. I was able to upload the image by using my iPad instead of my PC.
    Thanks again.
    R,
    Ed
    Sent from my iPad
    ...
  • Welvin Support Team Lead
    Replied on August 8, 2015 at 7:55 PM

    You're welcome and that's great to know.

    Please contact us again if there are any problems.

    Thanks