Payment Subscription Question

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    lsgrubb
    Asked on August 08, 2015 at 09:26 PM

    If we sign up for the yearly but cancel before the year is out do we receive a prorated refund?

     

    Thank You

  • Profile Image
    Mike_G
    Answered on August 09, 2015 at 08:06 AM

    Yes, you will have a prorated amount refunded base on the remaining months of your yearly subscription. However, you have to inform us that you have already cancelled since refunding is a manual process. Thank you.