What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It looks like the free Starter plan comes with 10 receive payments. What if more than 10 customers make a purchase?

    Asked by jp7983 on August 09, 2015 at 03:30 AM
    purchase starter plan 10 receive payments receive
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    JotForm Support

    Answered by Jan on August 09, 2015 at 10:35 AM

    Your account will be disabled once you reached the limit. It means that you'll not received more than 10-11 payments. I would recommend upgrading to premium plan if you are expecting to receive more than 10 payments. 

    Please check our pricing page for further information. Thank you.