What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Price increase question

    Asked by VICassist on August 09, 2015 at 08:04 AM


    I am currently on your PREMIUM account. Does it mean I will be paying $19.95 after 15 August or am I locked in at the current $9.95 price and only new members pay $19.95 for PREMIUM after 15 August . The advertising seems a bit unclear to me.

    Your clarification on this matter would be appreciated.



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    JotForm Support

    Answered by BJoanna on August 09, 2015 at 12:08 PM

    You will keep your existing low prices as long as you wish to keep you subscription. All existing subscriptions are grandfathered. The new prices only apply to new subscriptions. 

    Feel free to contact us if you have any other questions.