What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What Is a Submission?

    Asked by cheryl.brown on August 10, 2015 at 03:55 PM

    Wanted to get clarification on "submissions".  Is that how many links I send out or receive?

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    JotForm Support

    Answered by abajan on August 10, 2015 at 06:15 PM

    Thanks for asking. It has nothing to do with how many forms you have or how many links to those forms are embedded in websites or shared in any other way. When someone completes a form and submits it, that counts a a submission. The submission count is spread over all of your forms. Please see this thread for details.

    If any of the foregoing is unclear, we'd be happy to explain it further.