What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't receive e-mails from JotForm

    Asked by JumboCdp on August 11, 2015 at 01:35 PM

    Hello,

    I don't receive e-mail of answers from JotForm!



    JotForm E-mails receive hello
  • Profile Image
    JotForm Support

    Answered by david on August 11, 2015 at 03:15 PM

    Hi,

    I checked our logs and it appears as though your address was placed on our bounce list due to failed email notifications.  The reason given was that some of them may have been marked as spam.

    I removed your address from our bounce list so the emails should be sent once again.  If you have any further issues with your notifications, here are some suggestions on how to prevent bounce related issues:

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

  • Profile Image

    Answered by detetivemohammed on August 26, 2015 at 04:22 PM
    Tirar meu e-mail da Lista de Rejeição

    Olá 

     

    Meu início de sessão E detetivemohammed@hotmail.com 

    Solicito parágrafo Tirar meu email da Lista de rejeição, pois NÃO Consigo Mais Receber o e-mail de Notificação.

     

    E-MAIL - contato@detetivelocaliza.com 

     

    não aguardo URGENTE

     

    WILLIAM

    Page URL:
    www.detetivelocaliza.com 

  • Profile Image
    JotForm Support

    Answered by david on August 26, 2015 at 05:38 PM

    I removed "contato@detetivelocaliza.com" from the bounce list as well.  That address should now also be able to receive notifications once again.  If they still do not go through, let us know and we will be happy to have another look.