What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our company has requested our submissions be encrypted on your server is this possible?

    Asked by sincitysavior on August 12, 2015 at 11:22 AM

    We need the ability to encrypt our submissions on our server our parent company is in Australia and their is a government directive that says any idle data about our customers must be stored on a server in an encrypted state can you do this and on which plan and what is the pricing because we are ready to start building forms now if this feature is available at a reasonable price.

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    JotForm Support

    Answered by david on August 12, 2015 at 01:12 PM


    You can indeed encrypt your submission data:


    However, anyone that needs to access the data would need a copy of your private key.

    This feature is available to all users, paid or otherwise.  Base any subscription upgrade off of how many submissions you will receive per month and how much file upload storage you will need.

    We will be raising our subscription prices on August 15th.  If you would like to lock in the lower rate, I would recommend subscription before then.

    If you have any further questions, let us know and we will be happy to help.