We are having problems with attachment downloads due to # symbols

  • Profile Image
    NYS_EFC
    Asked on August 13, 2015 at 02:52 PM

    It seems that if there is a "#" in the file name, we cant download the file.

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
     
    AccessDenied
    Access Denied
    368E19B1BE444A33
     
    zPnhrbM8aaJHP0lX6ZXcSrFOnRE1AMRQtTtHCJ/46fuvILhHG4mGVqZIaH4LoFVo
     
     

     

     

  • Profile Image
    Mike
    Answered on August 13, 2015 at 06:05 PM

    Thank you for contacting us.

    We have escalated a bug report ticket to our Development Team.

    In the meantime, you can replace the '#' symbol with '%23' encoded value on the error page (and hit enter) in order to download the file.

    We will let you know once the issue is fixed.

  • Profile Image
    liyam
    Answered on August 14, 2015 at 02:08 PM

    Hello,

    We've received report that the problem has been fixed.

    Please do let us know if the problem persists.

    Thanks.