What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Full Name Field is not posting data

    Asked by tasfalen on August 13, 2015 at 06:55 PM

    Field name "fullName" is not posting.

    Page URL:
    http://www.cppc-ccmp.ca/?page_id=6230

    name full fullname posting
  • Profile Image
    JotForm Support

    Answered by jonathan on August 14, 2015 at 01:07 AM

    I test submitted your jotform  http://www.jotformpro.com/form/5223721167896  on your website.

     

    When I checked the submission data, I was able to see my test submission posted.

     

    Please let us know if issue still persist.

    Thanks.

     

     

     

  • Profile Image

    Answered by tasfalen on August 14, 2015 at 01:16 AM

    It's not posting to the custom thank you page (payment page)

  • Profile Image

    Answered by Sammy on August 14, 2015 at 04:21 AM

    It seems the URL your form is redirecting to is no longer available, is it a PHP page you are sending the POST data to?

  • Profile Image

    Answered by tasfalen on August 14, 2015 at 03:58 PM

    I tested it this morning the page is still available. It's a payment page with Helcim.

  • Profile Image

    Answered by Sammy on August 14, 2015 at 05:14 PM

    Just tested it on your site and it went okay, I had earlier attempted to test on a cloned form but it seems direct access is limited.

    Could you provide a sample of the code used to post data to the helcim payment page i.e the post data so as to get a clear picture of the process, I have tested and the full-name is being left out.

    confirm that the field name for fullname is fullname when processing the form data on the helcim side