What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The upload feature does not seem to be working on our form. Can you help me get it active?

    Asked by ksmiley on August 14, 2015 at 09:25 AM
    Page URL:
    http://form.jotform.co/form/32653911116853

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    JotForm Support

    Answered by david on August 14, 2015 at 12:14 PM

    Hi,

    I checked your form and the file upload feature seems to be working:

    May I ask, what specifically does not seem to be working?  I sent a test submissions through a clone of your form and all the uploads came through.