My form does not appear

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    michoel72
    Asked on August 14, 2015 at 11:27 AM

    I was considering upgrading but you never fixed my problem on one of my paid accounts! Now looking at other options. A web form is crucial to a web site and if it cannot get fixed within 24 hours (or at least get a response within that time) then the service is not up to par. Be well!

     

    Just in case, I have included the web page below where the web form does not appear on explorer and sometimes not on other browsers either. This problem was brought up by customers not just me!!!

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    Jeanette
    Answered on August 14, 2015 at 01:19 PM

    There is a conflict between JS libraries. You must replace the Script type code of any form with the iFrame version, for example please replace this line of code in your page:

    <script type="text/javascript" src="https://secure.jotform.us/jsform/51733080838154"></script>