- JotForm SupportjonathanAnswered on August 15, 2015 at 06:18 PM
The username coor is no longer available as there was already an existing account of the same name.
You may provide us at least 3 choices of new username you prefer and we will check the availability.
Please take note also that if you change your username, it will affect any custom URL Named Form you have.
You will have to rename again any custom URL Name form you previously have since the username is included in the URL of custom URL named forms.
- Helena_gAnswered on August 17, 2015 at 01:46 AM
Hi, Can you see who has created that account and if it is in use? If it is not in use any longer is it possible for med to use it?
- JotForm Supportashwin_dAnswered on August 17, 2015 at 05:30 AM
Unfortunately we will not be able to reveal who created that account but its a very old account which was created in January 13, 2013.
Please let us know any other username of your choice and if available, we will change your account username. Please be noted that you can yourself check if any username is available. You need to go to Sign Up page and check for username availability. Please check the screenshot below :