blank forms

  • Profile Image
    plantt
    Asked on August 16, 2015 at 03:40 PM

    Have never had an issue until the last couple of weeks.

    A couple of occasions last week recieved blank forms.

    On restarting the computer they became visible?

    This evening the same thing. None of the forms past or present are visible. Restart does not fix it.

    I can receive the forms ok/ not blank on my mobile.

    Receiving forms but blank on laptop.

    Could this have anything to do with recent Windows 10 upgrade?

  • Profile Image
    Shadae
    Answered on August 16, 2015 at 08:31 PM

    Hi plantt,

    I do apologize for the issue that you are experiencing with viewing your form submissions.

    The issue may be caused by your browser. Please attempt to clear your browser cache to resolve the issue.

    If you are still experiencing an issue, please provide us with the browser and the version that you are currently using.

    Thank you