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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am looking to customize the time in my form

    Asked by jmssprinter on August 17, 2015 at 04:53 AM

    Hi,i am looking to customize the time in my form.i want my customers request for service my working hours only.i send you 2 email before and you send me some tips.i applied those tips in my forms and it don't look like the conditions are working.

    my working hours are m-f 8 AM -6 Pm,Saturday 10 am -3 pm and Sunday 12 pm-3 pm.

    so please help me a better solution to customize the time.or if you have any paid service to built the form let me know.thanks

  • Profile Image

    Answered by Sammy on August 17, 2015 at 04:55 AM

    Could you kindly provide a link to the form where you have used the conditions to allow use to investigate and advise accordingly.

     

    Thank you

  • Profile Image
    JotForm Support

    Answered by abajan on August 17, 2015 at 08:28 AM

    @jmssprinter

    There are at least three (3) other threads in which you have asked about this:

    https://www.jotform.com/answers/619796

    https://www.jotform.com/answers/417082

    https://www.jotform.com/answers/639844

    We have responded with various workarounds but it's difficult to keep track of the issue with so many threads about it. Please stick to one thread so that we can better assist you.

    Thank you.

  • Profile Image

    Answered by Joji Abraham on August 24, 2015 at 01:19 AM

    Hi,

    based upon your tips and instructions I create many conditions.but none of them work. I am attaching a copy of the form I create recently.

    http://form.jotform.me/form/51062410894451?

    If you can update it or do needful corrections in my form.really appreciate. When my customers send a request,I want then send the request for pick up of my van only at my hours of operations.

    thanks 

  • Profile Image
    JotForm Support

    Answered by Welvin on August 24, 2015 at 07:57 AM

    Hi Joji,

    Here's the modified form based on my colleague's suggestion: http://www.jotformpro.com/form/52352999315969. Let me know if this works for you or not.

    Thanks

     

  • Profile Image
    JotForm Support

    Answered by abajan on August 24, 2015 at 08:41 AM

    Hi again Joji,

    You'll notice that in each workaround we've provided, separate time-only fields have been used

    and depending on what date is selected in the date field, the appropriate time field is shown. Conversely, your form has date fields whose time selectors are shown. There's no way in the form builder to attach conditions to those selectors based on the dates selected. So, before doing anything else, you need to click the button, indicated below, to hide the time section of both DateTime fields:


    If you need further assistance with this, please inform us.

    Thanks

  • Profile Image
    JotForm Support

    Answered by abajan on August 24, 2015 at 09:14 AM

    Upon further examination, I discovered another issue. Your form has all of its time-only fields set to hidden:

    That means they won't be shown at any time, regardless of the conditions attached to them. (That's why the note warns that the field will never be seen on the form.) So, you need to set each of them to be shown:


    Thanks

  • Profile Image

    Answered by jmssprinter on August 24, 2015 at 12:46 PM
    Hi,
    Thanks welvin for your help.
    The update you send me only contain 1 time fiels.my form needs 2 time
    field.one for pick up and another for drop off.the time works wll the one
    for pick up.but for the drop off. Its not working.
    http://www.jotform.com//?formID=52354445142147
    if you can help me in fixing that too please.
    thanks
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on August 24, 2015 at 02:05 PM

    I'm sorry, I thought that is just a duplicate field :) Here's a cloned form again with modified time fields:

    http://www.jotformpro.com/form/52355013373953 

    Thanks