What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form does not submit creating a serious problem. Need answer as soon as possible, thansks

    Asked by jmkushnir on August 17, 2015 at 01:16 PM


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    JotForm Support

    Answered by david on August 17, 2015 at 03:22 PM


    I cloned your form to test it and it seems to be working fine on my end:

    I am able to complete submissions without issue.  I tried a few times and each one went through.

    Is there anything specific we can do within the form to cause it to not be able to submit?  As soon as we can recreate the issues, we can work on getting it fixed.