What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Image submission

    Asked by lreardonghg on August 17, 2015 at 04:02 PM

    We've had complaints from 4 - 5 companies now that submitting photos through your drag and drop feature was difficult for them. 


    Please assist. 



    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on August 17, 2015 at 09:22 PM

    I just made a submission test using the direct link of the form with no problem, however upong checking your page, I can see there are some jquery libraries that are in conflict with the form's code. To resolve the problem please replace the current embedded code with the IFRAME versio of the form.

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    Answered by lreardonghg on August 18, 2015 at 10:40 AM
    thank you