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scootermadnessAsked on August 18, 2015 at 8:42 PM
My jot form stopped forwarding completed ones to my email. This is very important in updating our customers with information. Please advice as to how to fix this. It's been about a month since we stopped received the emails.
Elizabeth
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Chriistian Jotform SupportReplied on August 19, 2015 at 2:04 AM
Hi Elizabeth,
Upon checking up the email address you set up in your form, I found that is in the our bounce list.
support@scootermadness.com is IN the bounce list
Reason(s) : smtp; 552-Requested mail action aborted: exceeded storage allocation
I have removed your email from the bounce list. It should work by now.
Do let us know if you need further assistance.
Regards.