- scootermadnessAsked on August 18, 2015 at 08:42 PM
My jot form stopped forwarding completed ones to my email. This is very important in updating our customers with information. Please advice as to how to fix this. It's been about a month since we stopped received the emails.
- JotForm SupportChriistianAnswered on August 19, 2015 at 02:04 AM
Upon checking up the email address you set up in your form, I found that is in the our bounce list.
firstname.lastname@example.org is IN the bounce list
Reason(s) : smtp; 552-Requested mail action aborted: exceeded storage allocation
I have removed your email from the bounce list. It should work by now.
Do let us know if you need further assistance.