Having trouble with Stripe integration.... not sure if it is the form or Stripe company itself. Any suggestions on how I can speak to someone on this

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    Asked on August 19, 2015 at 01:23 PM
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    Answered on August 19, 2015 at 03:03 PM

    I believe that you are referring to your JotForm titled Acoustic Analysis Request form. I've verified one of my JotForms with test Stripe account and was able to submit normally. As I tried to submit your JotForm using test credit card, it displayed that the card was declined which is normal.

    Do you see any error message while making the payment? Please provide us with more information on the issue that you are experiencing so that we can guide you in the right direction.

    We will wait for your response. Thank you!