What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't get the payment to link to Paypal

    Asked by carlacase on August 19, 2015 at 04:52 PM

    It just says that I have to disable my current payment method and I don't have one. 



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    JotForm Support


    Answered by jonathan on August 19, 2015 at 08:19 PM

    I checked your only form http://www.jotform.us/form/43136617399160 and I noted that it actually already have Paypal payment integration on it.


    Please take note that you can only use 1 payment tool for every form. You cannot have 2 or more payment tools added on a form.

    If you want to use a different payment tool, you will have to delete first the existing tool and then add a new one.

    Please let us know if you need further assistance.