Are your servers down?

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    Asked on August 20, 2015 at 02:35 PM

    I am making a call to getFormSubmissons() and have been receiving  504 Gateway Timeout?

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    Answered on August 20, 2015 at 02:52 PM

    We've been getting this all day, I still have not got a response from Jotform on it.

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    Answered on August 20, 2015 at 06:32 PM


    We did a data center mobility test earlier and it looks like there are some residual affects.  We have been experiencing pockets of lag and certain resources being unavailable today.  This could be what is affecting both of you.

    If you continue to receive the timeout issues, let us know and we will forward this to our developers to have a closer look.

    @pigglywigglymidwest, I personally responded to your thread here:

     And you have at least one post under another issue that is unrelated:

    We are doing the best we can to get things back to normal.  If you wouldn't mind keeping your questions to a single thread it would be greatly appreciated.