What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Oops, reached your limit

    Asked by msenske0930 on August 20, 2015 at 10:25 PM

    I am getting an error that I reached my limit when I try to email it.  I upgrade my services and have not reached my sending limit.  Please advise.

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    JotForm Support

    Answered by david on August 26, 2015 at 11:56 AM


    We allow for up to 10 payment/SSL submissions per month for Free accounts rather than the 100 regular submissions.  Since you have already upgraded to Bronze, you now have up to 1,000 payments per month while your subscription is active.  You should not have any issues with your account.

    If you do, let us know and we will be happy to have another look.