What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How I can see my submission on forms without user providing email adress?

    Asked by mesterulhunedorean on August 22, 2015 at 04:23 PM

    Hey people!

    Very nice software you have here! The best so far!

    So right now I'm new to this and i want to understand why is so that i can't have an notification sent to my inbox, unless the email field of the form is completed?

    I made the email field not required on purpose. I want to get leads don't get me wrong, but now for me, every time someone else ask for my email i don't feel comfortable. Everybody is spamming and i bet that my customers feel the same thing. So they will provide me with shipping info like name and address but email is not rely a necessary info when you buy smth. and want that product to get shipped to you fast. Some of them feel uncomfortable giving me their email addresses.

    So in the light of this, i wold like to keep the email field not required on my forms, but at the same time, through your non -reply services i would like to receive trough email, in my personal inbox, all the other form data - shipping address and name and quantity and stuff.

    I don't see the reason for an email right now - because the emails i receive are not form my customers but from you:

    noreply@jotform.com via amazons-es.com

    So, please tell my how i can receive emails form this address in my inbox without asking my customers for thei'r addresses.

    Thank you so much for reading this far. Have a great day!

    Page URL:
    http://pieptene-pentru-cules-afine.weebly.com/

    email Without how Emails My Forms JotForm name
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    JotForm Support

    Answered by Welvin on August 23, 2015 at 12:32 AM

    Well, that is it. If you don't want to require your customers to enter their email address in the email field of the form, you can use our default sender emails such as noreply@jotform.com or noreply@formresponse.com to receive the notification email when someone submits to the form.

    The two are actually the default one and there's no way you can select the email field of the form as the sender unless you will add Mandrill's SMTP to your form. 

    If you want to view the submissions in the form, you have to access the submissions page. Here's how you can do that:

    http://www.jotform.com/help/269-How-to-view-Submissions

    Thanks