Upgrade a starter account to the Bronze account

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    Asked on August 24, 2015 at 11:04 AM


    We setup a starter account with the url of http://form.jotform.us/jsform/51025809095152


    This account is saying it's over quota. We'd like to upgrade it to the $19 account, as soon as possible. Is there any way to expedite this and get the account upgraded. I will provide billing information if so. 




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    Answered on August 24, 2015 at 01:34 PM

    Hello globalmacitadmin,

    Upon checking your form #51025809095152, I found that it is associated with a guest account. This type of accounts are created if you do not sign up / sign in to your account and start building forms.

    I have moved your form to your account with username "globalmacitadmin". Please go ahead and upgrade your account to desired plan:  http://www.jotform.com/myaccount/billing 

    Thank you!