What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to receive notifications

    Asked by lucieleclerc99 on August 24, 2015 at 03:57 PM
    We have a form in which 3 people receive a notification when a form is submitted. For 2 days, I am no longer receiving emails. The other 2 still receive the notifications, it is only me who does not receive them, and yet I am the owner of the account.
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    Answered by lucieleclerc99 on August 24, 2015 at 04:05 PM

    iT'S OK SINCE 2 HOURS. THE BUG IS FIXED

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    JotForm Support

    Answered by Kiran on August 24, 2015 at 04:07 PM

    Great! I see that your email ID was in our bounce list and should have been removed now. Glad to see that the issue is now resolved. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!