What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to delete my jotform account

    Asked by imageresults on August 25, 2015 at 10:11 AM
    JotForm jotform account
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    JotForm Support

    Answered by david on August 25, 2015 at 12:40 PM

    Hi,

    If you would like for us to fully delete your account, we would need to first cancel your subscription.  You would lose all forms and data.  If this is how you would like to proceed, please confirm and we will cancel the subscription, as well as delete your account.

    If you would only like to cancel your subscription and keep your forms:

    Click on your account Settings

     

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

     

    Then click on CANCEL SUBSCRIPTION