I want to delete my jotform account

  • imageresults
    Asked on August 25, 2015 at 10:11 AM
  • David JotForm Support
    Replied on August 25, 2015 at 12:40 PM

    Hi,

    If you would like for us to fully delete your account, we would need to first cancel your subscription.  You would lose all forms and data.  If this is how you would like to proceed, please confirm and we will cancel the subscription, as well as delete your account.

    If you would only like to cancel your subscription and keep your forms:

    Click on your account Settings

    I want to delete my jotform account Image 1 Screenshot 40

     

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

    I want to delete my jotform account Image 2 Screenshot 51

     

    Then click on CANCEL SUBSCRIPTION

    I want to delete my jotform account Image 3 Screenshot 62