What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I pay for a year up front and not have my credit card online with you?

    Asked by Lawrencej on August 26, 2015 at 11:00 AM
    credit card and a
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    JotForm Support

    Answered by BDAVID on August 26, 2015 at 12:29 PM

    We won't have access to your credit card sensitive information, like the full 16 digits CC number. The payment it's processed through our payment processor(stripe). So, once you purchase your subscription, you can later on cancel that subscription to avoid the automatic renew in the next cycle.

    In order to upgrade follow these steps:

    1) Click on the shape person icon

    2) Click on Account

    3) Click on Upgrade

    4) Then choose any plan that best suites your needs, you will notice that you have the option go Monthly, Yearly, or bi-Yearly:

    If you need anything else, please open a new thread, we will be glad to assist you.