What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you confirm that my form will continue to be active?

    Asked by sarahv_ccha on August 27, 2015 at 03:40 AM


    I received an email saying "You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST".

    I quickly upgraded to the Bronze plan, but I am concerned and wanted to check that my forms and submissions will continue to be active, as I have sent the link out to all our staff (100 people).



  • Profile Image
    JotForm Developer

    Answered by mert on August 27, 2015 at 08:43 AM

    Hi Sarah,

    I checked your account's status, it is bronze and active. You don't need to worry about your account.

    For your further questions, please feel free to contact us.


    Have a nice day.