What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I Can't Download Pictures Uploaded in My Form.

    Asked by CesarCrash on August 27, 2015 at 11:35 AM

    I can't download pictures uploaded in my form. It is Cesar Crash account, Solicitação de Identificação form.

    Page URL:
    http://www.insetologia.com.br/p/solicitacao-de-identificacao.html

    in can't JotForm uploads jpg www
  • Profile Image
    JotForm Support

    Answered by mert on August 27, 2015 at 11:59 AM

    Hi,

    Did you try to download all uploads by clicking "Download All Uploads" button?

     

    I connected to your account and downloaded uploads without an error.

    By the way, your uploads have reached limit and your forms are disabled. Please clean some of your uploaded files after downloading them. Your forms will be activated again.

    Please give it a try and let us know.