What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can customers advise their credit card details on a Jotform as a secure online form?

    Asked by BillOsborne on August 27, 2015 at 11:39 AM
    online form JotForm credit card
  • Profile Image

    Answered by Ben on August 27, 2015 at 02:36 PM

    I am not quite sure what you mean by advise?

    Do you wish to accept credit card payments on your jotforms?

    If that is true, please check the following two guides:

    Setting Up Your First Order Form

    Mastering Payment Form Integrations with JotForm

    Or do you maybe wish to create a JotForm subscription using your credit card?

    if so, do let us know more about your question / issue and we would be happy to assist.

  • Profile Image

    Answered by BillOsborne on August 27, 2015 at 10:45 PM
    No, I am not asking about receiving credit card payments online on a jot form, we already have that.
    What we need is…
    To receive credit card details online securely. Not a payment, just the card numbers.
    This is so we can get credit card details from sponsors using our form, and then we set up an authorised credit card withdrawal for monthly payments from the sponsor. The sponsor is not making a payment at this point, just advising us the card details.
    Thanks,
    Bill

    PO Box 387 Nairne SA 5252
    72 Main Rd Nairne SA
    +61 8 81880398
    www.ahi.org.au
    ...
  • Profile Image

    Answered by Sammy on August 28, 2015 at 04:17 AM

    Hello Bill,

    Unfortunately our terms of agreement forbid collection of credit card details using our forms as this is considered sensitive information

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    Answered by BillOsborne on August 28, 2015 at 04:45 AM
    OK, thanks for reply.

    PO Box 387 Nairne SA 5252
    72 Main Rd Nairne SA
    +61 8 81880398
    www.ahi.org.au
    ...