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bacdeltaacademyAsked on August 27, 2015 at 3:38 PM
Hello, I wanted to know if there is a penalty for downgrading your plan, (if you are paying the monthly fee) if you think the current plan is no longer a fit for one's needs?
Thank you,
BAC Delta Academy
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David JotForm Support ManagerReplied on August 27, 2015 at 8:10 PM
There is no any penalty for downgrading, you can downgrade any time you want to. Here is how to downgrade: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account
Or you can contact us through our support forum requesting to downgrade your account, and we can do it for you.
If you need anything else, please open a new thread, we will be glad to assist you.