What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you downgrade your plan without penalty?

    Asked by bacdeltaacademy on August 27, 2015 at 03:38 PM

    Hello, I wanted to know if there is a penalty for downgrading your plan, (if you are paying the monthly fee) if you think the current plan is no longer a fit for one's needs?


    Thank you,

    BAC Delta Academy

  • Profile Image
    JotForm Support

    Answered by BDAVID on August 27, 2015 at 08:10 PM

    There is no any penalty for downgrading, you can downgrade any time you want to. Here is how to downgrade: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account

    Switch Plan

    Or you can contact us through our support forum requesting to downgrade your account, and we can do it for you.

    If you need anything else, please open a new thread, we will be glad to assist you.