Can you downgrade your plan without penalty?

  • Profile Image
    bacdeltaacademy
    Asked on August 27, 2015 at 03:38 PM

    Hello, I wanted to know if there is a penalty for downgrading your plan, (if you are paying the monthly fee) if you think the current plan is no longer a fit for one's needs?

     

    Thank you,

    BAC Delta Academy

  • Profile Image
    BDAVID
    Answered on August 27, 2015 at 08:10 PM

    There is no any penalty for downgrading, you can downgrade any time you want to. Here is how to downgrade: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account

    Switch Plan

    Or you can contact us through our support forum requesting to downgrade your account, and we can do it for you.

    If you need anything else, please open a new thread, we will be glad to assist you.