change designer

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    saitutto
    Asked on August 27, 2015 at 04:12 PM

    Hi, when I run the change of tariff plan I can't  longer edit my forms designer. How ? can you help me?

    thank you

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    Chriistian
    Answered on August 27, 2015 at 08:58 PM

    Hi,

     

    Are you referring to this form - http://www.jotformpro.com/form/52386977234972? I tried it on my end and I was not able to replicate the issue you are encountering.

    Can you try to clear your form cache and browser cache and see if it will help?

     

    Do let us know if the issue still persists.


    Regards.

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    saitutto
    Answered on August 27, 2015 at 11:58 PM

    The problem to me with crome 44.0.2403.157 Version (64-bit) with safari is all ok, thanks a lot

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    Chriistian
    Answered on August 28, 2015 at 12:12 AM

    Hi,

     

    I have tested in Google Chrome version 44.0.2403.157 and I was not able to replicate the issue. Have you tried clearing your browser cache for chrome and see if it helps?

     

    We will wait for your response.

    Regards.