What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    change designer

    Asked by saitutto on August 27, 2015 at 04:12 PM

    Hi, when I run the change of tariff plan I can't  longer edit my forms designer. How ? can you help me?

    thank you

    Screenshot
    designer My Forms style size height
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 27, 2015 at 08:58 PM

    Hi,

     

    Are you referring to this form - http://www.jotformpro.com/form/52386977234972? I tried it on my end and I was not able to replicate the issue you are encountering.

    Can you try to clear your form cache and browser cache and see if it will help?

     

    Do let us know if the issue still persists.


    Regards.

  • Profile Image

    Answered by saitutto on August 27, 2015 at 11:58 PM

    The problem to me with crome 44.0.2403.157 Version (64-bit) with safari is all ok, thanks a lot

  • Profile Image
    JotForm Support

    Answered by Chriistian on August 28, 2015 at 12:12 AM

    Hi,

     

    I have tested in Google Chrome version 44.0.2403.157 and I was not able to replicate the issue. Have you tried clearing your browser cache for chrome and see if it helps?

     

    We will wait for your response.

    Regards.