What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to Login

    Asked by diceacademy on August 29, 2015 at 09:14 AM


    We just created Jotform account our email id's is info@diceacademy.org.

    We forgot the password what we set. Now when we click on forgot password nothing receive on above email.

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    Answered by Shadae on August 29, 2015 at 10:19 PM

    Hi diceacademy,

    I have reviewed your email address and I am seeing that it was in our bounce list, that is why you have not been receive the email to reset your password.

    I have removed your email address from the bounce list, please attempt to request your password reset once again.

    Please inform us if you need further assistance.