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    diceacademy
    Asked on August 29, 2015 at 09:14 AM

    Hello,

    We just created Jotform account our email id's is info@diceacademy.org.

    We forgot the password what we set. Now when we click on forgot password nothing receive on above email.

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    Shadae
    Answered on August 29, 2015 at 10:19 PM

    Hi diceacademy,

    I have reviewed your email address and I am seeing that it was in our bounce list, that is why you have not been receive the email to reset your password.

    I have removed your email address from the bounce list, please attempt to request your password reset once again.

    Please inform us if you need further assistance.