- pvroomAsked on August 30, 2015 at 11:37 AM
I'm trying out your platform and like it very much. However, this morning all of my forms say
The exact message showing in my app is "Form not found this form is disabled." I checked t be sure that I had not exceeded my account quota and I have not. Can you check to see what's going on and get my account reactivated? Thank you. Peter
- JotForm SupportWelvinAnswered on August 31, 2015 at 03:22 AM
Our apologies. That is because your account has been auto suspended. One of your forms is tagged as a phishing form, but I checked and it's fine so I have reactivated your account. Your forms should be up now.
- toneharbAnswered on September 04, 2015 at 01:00 PM
- JotForm SupportBJoannaAnswered on September 04, 2015 at 02:33 PM
I have checked your account and your account is autosuspended by the phishing filter because of the suspected phishing form you have: http://www.jotformeu.com/form/52465338664362
Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately.
You must remove this field from your form and only then can the account be enabled once again.
Let us know if you need further assistance.