What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way after a form is submitted that the form is sent back to the client as well for their records?

    Asked by sherilee on August 30, 2015 at 12:56 PM
    after sent records client
  • Profile Image
    JotForm Support

    Answered by mert on August 31, 2015 at 05:04 AM

    Hi,

    Yes, you can do that by using "Autoresponder". Autoresponders are sent a confirmation email to submitter. If you want to add extra information, company info or pdf link about content of their submission, you can customize it easily.

     

    HERE is the tutorial how to add "Autoresponder".

    After adding it, by clicking to current "Autoresponder" you can reach the email template of it.

     

    On the following popup window, you can see the template of email. It comes with default table, you add information of fields.

     

    If you don't want this table design, you can create completely unique autoresponder email.

    First, you need to select and delete the table, then you can edit your email by using tools provided.

     

    When the customer filled the form, it looks like this on the email:

     

    If you have any further questions, please feel free to ask.