I upgraded this account

Hi,

I upgraded this account on 8/26 but the current information here is not reflecting that.  I do have another account that was suspended for "phising".  Since I am new at this, I was only testing it.  It's possible that the upgrade was credited to my account under the e-mail of "mcomer@sylvanainstitute.com".  The account I'd like to use is under the e-mail of "mocc717@gmail.com) since I have the forms finished under this account.

Please let me know what I should do.

Thanks!

Meg Comer

Hi,

Since you paid via purchase order, these subscription need to be applied manually.  I updated your account to reflect your Bi-Yearly Silver subscription and your account should now show as Silver.

If you have any further questions, let us know and we will be happy to help.

Thanks!  I see it now.

Glad to hear it!  If there is anything else we can assist you with, just let us know.