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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems as though your post was made from your account. In any case, it looks like your username is "NABASRSC" and your email address for password reset purposes is "firstname.lastname@example.org".
If you are still unable to recover your account with that information, let us know and we will be happy to assist you further.