What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't see my forms

    Asked by elio69 on September 01, 2015 at 10:03 AM

    Hello !


    I don't know if this is a bug but i can't see my forms todays.

    It's so annoying :(


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    Answered by elio69 on September 01, 2015 at 10:04 AM

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    Answered by elio69 on September 01, 2015 at 10:06 AM

    (I can't send you a picture as evidence, all my account bug)

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    JotForm Support

    Answered by david on September 01, 2015 at 12:27 PM


    I checked your account and I was able to view the forms without issue.  Try logging out, clearing your browser, then logging back in to your account.  If there are still not available, if possible, try using a different browser.

    If that still does not work, let us know and we will be happy to see what else we can do.

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    Answered by elio69 on September 03, 2015 at 04:09 AM


    I try with internet explorer (huh) and it work ! But with Firefox, it does not work. Strange !

    But thank you for your quick response :)

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    Answered by Boris on September 03, 2015 at 09:44 AM

    That is indeed strange - our website and forms work best in Firefox and Chrome. We are glad that you are able to access them over Internet Explorer for now.

    When it comes to making it work in Firefox, I would recommend trying to clear your browser cache in Firefox, or update Firefox to the latest version if it is out of date.

    Hopefully this will help. Please let us know how it goes.