What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have created my form and now I am trying to download the pdf to send to staff. How do I do this when the pdf button is grey?

    Asked by cobbcountyk12 on September 01, 2015 at 01:37 PM
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    JotForm Support

    Answered by david on September 01, 2015 at 03:20 PM


    I believe my colleague already addressed your issue in one of your other threads:


    Try using a different browser, other than IE, to see if that will allow you to create the PDF.  FireFox and Chrome tend to work best.