The submit button doesn't show on the form.

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    martynt1
    Asked on September 01, 2015 at 08:00 PM

    You asked me to use an iframe for my code - I did.  I intuitively set the scrolling to "yes" to solve my problem.  The "submit buttons" do show now, but, they are over the footer when you add multiple files.

     

    On another note, the drop down arrow next to support (and plugins) on YOUR site won't drop down.

    Please cc the reply to: 

    Monica Morgan

    webmaster for Package Plus Printing

    monica@websitesbymonica.com

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    BJoanna
    Answered on September 02, 2015 at 04:51 AM

    From screenshot you provided I see that this issue is happening when you upload multiple files to your form. You iFrame code is this:

    <iframe id="JotFormIFrame" style="width: 100%; height: 992px; border: none;" src="//form.jotform.us/form/52366990142155" width="300" height="150" frameborder="0" scrolling="yes"></iframe>

    Can you please re-embed your form and use this iFrame code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/52366990142155" frameborder="0" style="width:100%; height:992px; border:none;" scrolling="auto"></iframe>

    It that dose not help you can increase height of your iFrame code. 

    Hope this will help. Let us know if you need further assistance. 

     

  • Profile Image
    martynt1
    Answered on September 03, 2015 at 09:33 AM

    We got your email, and I did what you asked, and the problem is still there.  :(

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    Kiran
    Answered on September 03, 2015 at 11:52 AM

    Could you try changing the height to 900px and see if that helps?

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/52366990142155" frameborder="0" style="width:100%; height:900px; border:none;" scrolling="auto"></iframe>

    Let us know if the issue still persists. We will be happy to take a look again.

    Thank you!!