What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The submit button doesn't show on the form.

    Asked by martynt1 on September 01, 2015 at 08:00 PM

    You asked me to use an iframe for my code - I did.  I intuitively set the scrolling to "yes" to solve my problem.  The "submit buttons" do show now, but, they are over the footer when you add multiple files.

     

    On another note, the drop down arrow next to support (and plugins) on YOUR site won't drop down.

    Please cc the reply to: 

    Monica Morgan

    webmaster for Package Plus Printing

    monica@websitesbymonica.com

    Page URL:
    http://printingpluslv.com/upload-files-here/

    Screenshot
    problem next site arrow
  • Profile Image
    JotForm Support

    Answered by BJoanna on September 02, 2015 at 04:51 AM

    From screenshot you provided I see that this issue is happening when you upload multiple files to your form. You iFrame code is this:

    <iframe id="JotFormIFrame" style="width: 100%; height: 992px; border: none;" src="//form.jotform.us/form/52366990142155" width="300" height="150" frameborder="0" scrolling="yes"></iframe>

    Can you please re-embed your form and use this iFrame code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/52366990142155" frameborder="0" style="width:100%; height:992px; border:none;" scrolling="auto"></iframe>

    It that dose not help you can increase height of your iFrame code. 

    Hope this will help. Let us know if you need further assistance. 

     

  • Profile Image

    Answered by martynt1 on September 03, 2015 at 09:33 AM

    We got your email, and I did what you asked, and the problem is still there.  :(

  • Profile Image
    JotForm Support

    Answered by Kiran on September 03, 2015 at 11:52 AM

    Could you try changing the height to 900px and see if that helps?

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/52366990142155" frameborder="0" style="width:100%; height:900px; border:none;" scrolling="auto"></iframe>

    Let us know if the issue still persists. We will be happy to take a look again.

    Thank you!!