What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to log in

    Asked by yogalightness on September 03, 2015 at 09:17 PM

    I have a jotform account and it keeps telling me that I my password and my user name don't match. I have not changed my details so I don't know what to do.

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    JotForm Support

    Answered by Jan on September 04, 2015 at 04:20 AM

    Please use the reset password feature. Click the "Login" button at the top right and then click the "Forgot Password" text link.