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    Receiving Duplicate Submissions

    Asked by CASnewstudents on September 04, 2015 at 12:36 PM

    My form is sending though each submission multiple times. Sometimes a submission will go through three times. Other times, it will submit almost ten times.

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    Answered by bigmeltz on September 04, 2015 at 12:43 PM

    This is a common issue apparently, solved by removing and re-integrating google sheets, assuming you meant that you got multiple sheet entries. If it was email entries, then I think there was a jotform side issue that caused it yesterday morning.

     

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    Answered by CASnewstudents on September 04, 2015 at 01:01 PM

    Forgive me for sounding ignorant, but how do I remove and reintegrate the sheet?