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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will users have to resubmit their contact info. every time they want to access our booklet again?

    Asked by cp2law on September 04, 2015 at 02:17 PM

    I am currently setting up a receive a free e-book form. The E-book that we are giving users access to once they submit their contact info to us will have constant updates/revisions being made to it. I am wondering if the user will have to resubmit their information to us every time they want to access the book again in the future to see updates, revisions, etc. 

    resubmit information receive in
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    JotForm Support

    Answered by Kiran on September 04, 2015 at 03:35 PM

    It is not necessary to submit the form everytime to access your e-book if you have shared the link in the confirmation email sent to the user using auto-responder. However, when you have updated/revised your e-book it is required to link the new version to replace the old ebook so that they can access without any issue.

    Hope this information helps!!