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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Set Email Field as the Notification Sender Email Address

    Asked by morcio on September 04, 2015 at 04:52 PM

    Hello Jotform team!

    Since 2008 im been using your service and its amazing, but right now i have a big problem with a client. He wants the Sender E-MAIL field would be the Field {email} cuz in he Gmail account he got a lot of emails just in the same email (info@jotform.com) and he want different emails (example: test@example.com morcio@morcio.com, helpmeplz@jotform.com) i dont know if this is possible, i dont care if i need to pay a different plan, i just want a solution of this problem the more soon possible.

    Thanks a lot for your time and sorry for my bad english.

    Best greetings,

    Morcio D'Achiardi

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    Answered by morcio on September 04, 2015 at 05:03 PM

    This would be awesome!!

    this would be my aha moment, my best user experience :)

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    JotForm Support

    Answered by BDAVID on September 04, 2015 at 05:42 PM

    There is a workaround you can implement to set the Email field as the Notification Sender Email Address, please check this guide: https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

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    JotForm Support

    Answered by Chriistian on September 05, 2015 at 06:38 AM



    If you want to set the Email field in your form as Sender E-mail, unfortunately, this is currently not possible. The only workaround for this is by using the instructions provided by my colleague (by using Mandrill). Setting a custom email as a Sender E-mail needs SMTP settings for it to work. So dynamic changing of Sender E-mail (based on the Email fied in the form) is not currently possible because we need the SMTP details and permission for the email to work.


    Do let us know if you need further assistance.



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    Answered by Acqualifedc on December 25, 2016 at 05:39 PM

    Dear Chriistian.

    Mandrill is a paid service, can have another option for free?



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    JotForm Support

    Answered by jonathan on December 25, 2016 at 06:28 PM


    We will resolve your issue separately here https://www.jotform.com/answers/1019155