What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't save my form. It's showing An error occured while saving your form #CaVb5fxs3BxVEbI

    Asked by Edubureau on September 08, 2015 at 10:06 AM
    Can;t save my form neither am i able to view it offline..It's showing An error occured while saving your form #CaVb5fxs3BxVEbI and the link to my form is http://www.jotform.com//?formID=52224365297559 Please kindly help
    error occured saving form
  • Profile Image

    Answered by Shadae on September 08, 2015 at 11:48 AM

    Hi Edubureau,

    I do apologize for the issue that you are experiencing when attempting to save your form.

    I was not able to replicate the issue that you were experiencing. This error however normally happens whenever you attempt to save your form while it is still working on a change that was made.

    Please clear your browser cache and attempt to make changes to your form once again.

    Please ensure the "Working" in the lower left of your screen is not showing when you attempt to save your form.

    I hope this helps, please inform us if you need further assistance.

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    Chief Technology Officer

    Answered by eee on September 08, 2015 at 12:00 PM

    Hey @Edubureau,

    Problem has been fixed,

    Please refresh JotForm and try again,

    Thanks,

    - Ertugrul.