pdf get ready not working

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    Asked on September 09, 2015 at 03:36 PM
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    Answered on September 09, 2015 at 07:35 PM

    Are you talking about the Get PDF button on your submissions page?

    I'm afraid that I can't replicate the issue you are describing - it seems to function fine on my end in both Firefox and Chrome. I have logged into your account to test, and the Get PDF button has worked successfully on all three of your form's submission pages in my tests.

    If you were experiencing any issues with this feature, can you please try again, and see if it is working now?

    We also recommend using Chrome or Firefox browsers, for best experience with our Form Builder, though this feature should work regardless of your browser.

    Please let us know if you are still experiencing the issue, or if I have misunderstood which feature you were having troubles with, and we will be happy to check further. Thank you.