What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cannot get email to send

    Asked by colema12 on September 10, 2015 at 02:29 PM
    email email TO cannot
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    JotForm Support

    Answered by Boris on September 10, 2015 at 06:26 PM

    We are sorry for the inconvenience. I can see from our email logs that you have changed to our noreply@formresponse.com Sender Email option. Can you please confirm if the emails are being received correctly now on your end?

    Please let us know if this has resolved the issue, and if you are able to receive your emails correctly now.