2 of my forms stopped sending submitted data to email suddenly

CAGSStudentSuccess

Asked on September 10, 2015 at 3:16 PM

The URLs are:

http://form.jotformpro.com/form/42265092447961

and

http://form.jotformpro.com/form/42525308096960
Jeanette JotForm Support

Replied on September 10, 2015 at 7:03 PM

Our developers are aware of this email problem and are working on it.

In the meantime please use any of these workarounds:

1. Change the sender email to noreply@jotform.com OR noreply@formresponse.com in your email notification.

Otherwise:

2. Use Mandrill to keep using the custom sender email address
http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

Also, please refer to this guide for general information about how to properly setup an email notifier

http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues